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Contact Us
        Board Email:Contact.Pilotage@llr.sc.gov
        Board Phone:(803) 896-4598
        Administrator:Rita Melton
        Board Staff:Christina Barnes
        Board Staff:Sandra C. Dickert
        Commission Consultant:John Cameron
        Phone:(843) 577-7014, Ext 19
        Commission Secretary:Noreen Milligan
        Phone:(843) 577-8675
        Advice Counsel:   Hardwick Stuart   **
        Directions:110 Centerview Dr, Columbia SC

**The Office of Advice Counsel is responsible for
providing legal advice to all Boards, Commissions
and Panels. These attorneys do not provide legal
advice to parties outside LLR.

South Carolina Commissioners of Pilotage

How to File a Complaint

INSTRUCTIONS AND INFORMATION

A complaint against a licensee, or an unlicensed person practicing a profession or occupation that requires a license, may be made on the attached complaint form. The form may be obtained by clicking on the link below or by calling (803) 896-4470. The complaining party is responsible for ensuring that all necessary information is included on the form.

In completing the form, you are referred to as the complainant. The individual or business you are filing a complaint against is referred to as the respondent.

Please state all facts briefly and clearly. Also, include the name, address and phone number of all witnesses, and the specific information they possess to substantiate the complaint. Please include copies of any documents, records, statements or contracts that may assist this agency to conduct an inquiry.

Upon completion, mail the complaint, along with any attachments, to the following address:

S. C. Department of Labor, Licensing and Regulation

Office of Investigations and Enforcement

P. O. Box 11329

Columbia, S.C. 29211‑1329

The complaint form may also be sent by fax to: (803) 896-4656

Upon receipt of the complaint and jurisdiction is established, a thorough investigation is conducted to determine whether a violation has occurred. If a violation of the practice act is found, the respondent may be offered a consent agreement, or a hearing may be held before the appropriate Board or Commission to resolve the findings of the agency's investigation. Although this action is between the State and the Respondent, the complainant should be prepared to testify, as requested, at a hearing before the Board or Commission if the matter has not been otherwise resolved. The complaint will be dismissed by the Board or Commission if a violation is not found or the case does not present evidence that would sustain a legal procedure.

If you need to file a complaint, go to this link Complaint Form (PDF)to obtain a copy

Synergy Business Park; Kingstree Building
110 Centerview Dr.
Columbia, S.C. 29210
(803) 896-4300 | Office Hours: 8:30 a.m.- 5:00 p.m.

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The S.C. Department of Labor, Licensing and Regulation is pleased to provide various publications in portable document format (PDF).
You will need Adobe Reader to view and print these publications.