License Renewal Resource

THE ANSWERS TO YOUR COMMON RENEWAL QUESTIONS:

How to Renew your SC LLR License play_circle

Troubleshooting: Renewal Portal Login

If you have not accessed your e-service account in a while, you may need to reset/recover your password. Go to the "I Forgot My Password" web link at https://eservice.llr.sc.gov/SSO/Login/RecoverPass/, and a link to reset your password will be emailed to you. You must have a current email address on file with the Commission to be able to reset your password.

If you do not have a current email address on file with the Commission, please email the Commission at Contact.REC@llr.sc.gov with your name, license number, last 5 digits of SSN, and current email address before attempting to renew your license. A current email address must be kept on file with the Commission at all times.

Changing License Status

The Commission office requests changes to license status be submitted prior to renewal submission. Please allow 24 hours after submission to allow the system to update.

Reactivation of Licensure can be submitted via Document submission in the Licensee Portal, https://eservice.llr.sc.gov/SSO/Login/LoginPage. Once logged in, Document Submission is located in the left hand menu. Please review the Document Submission instructions by clicking here, Reactivation Document Submission Instructions.

Inactivation of Licensure can be submitted via Document submission in the Licensee Portal, https://eservice.llr.sc.gov/SSO/Login/LoginPage. Once logged in, Document Submission is located in the left hand menu. Please review the Document Submission instructions by clicking here, Inactivation of Document Submission Instructions.

Transfer License

Transfer of license can be conducted via the Online Transfer Service. This electronic process allows changes to go into effect immediately and does not require the Broker-in-Charge's signature. The Broker-in-Charge will be notified via email.

Update Name, Address or Email

Requests to change name or address are to be submitted via Document submission in the Licensee Portal, https://eservice.llr.sc.gov/SSO/Login/LoginPage. Once logged in, Document Submission is located in the left hand menu. Please review the Document Submission instructions by clicking here, Request for Change to Name/Address Document Submission Instructions.

If you do not have a current email address on file with the Commission, please email the Commission at Contact.REC@llr.sc.gov with your name, license number, last 5 digits of SSN, and current email address before attempting to renew your license. A current email address must be kept on file with the Commission at all times.

The Commission office requests licensees wait to renew licenses for 24 hours after submitted name, email or address requests to allow the system to update. Renewals processed prior to system update will not reflect the updated information.

Online Renewal Kick Out

Accidentally answered a question resulting in a kick out: Renewal kick-out are cleared out each morning. If it is an emergency, request for clearing of kick out can be emailed to Contact.REC@llr.sc.gov. Email confirmation will be sent once the renewal can be accessed.

Answered "Yes" to a Personal History Question: These questions require written explanations and additional documentations to be submitted with the application. As such, online renewal cannot be processed. Renewal applications with additional documents can be submitted via Document submission in the Licensee Portal, https://eservice.llr.sc.gov/SSO/Login/LoginPage. Once logged in, Document Submission is located in the left hand menu. Please review the Document Submission instructions by clicking here, 2023 Renewal Document Submission Instructions.

Answered "No" to Continuing Education Question: SC Code Ann. §40-57-340(A)(1) requires broker and salesperson licensees to complete ten hours of continuing education as a requirement of licensure renewal. Those not meeting the exemptions outlined in 40-57-340(B), cannot renew until continuing education has been completed. Once continuing education has been completed, licensees may submit for licensure renewal or reinstatement.

To claim CE Exemption Waiver, prior to submitting a renewal application, licensees must first get approval from the Commission. Submission of the CE Waiver can be submitted via Document submission in the Licensee Portal, https://eservice.llr.sc.gov/SSO/Login/LoginPage. Once logged in, Document Submission is located in the left hand menu. Please review the Document Submission instructions by clicking here, CE Waiver Document Submission Instructions.

Supervision not indicated: SC Code Ann. §40-57-30(2) requires a broker, salesperson and property manager to be under the supervision of a Broker-in-Charge or Property Manager-in-Charge. If you are currently an active status licensee without supervision, you will need to submit an Inactivation of Licensure prior to renewing. For directions on this, please click on the dropdown menu item labeled "Changing License Status".

Military Renewal Submission

Per SC Code Ann. §40-1-620, military service members are exempt from being required to pay a license fee during the calendar year in which he/she serves any period of active military duty. Service members renewing their license must complete a renewal application and supply a copy of their military orders in order to attain this exemption. Renewal applications and orders can be submitted via Document submission in the Licensee Portal, https://eservice.llr.sc.gov/SSO/Login/LoginPage. Once logged in, Document Submission is located in the left hand menu. Please review the Document Submission instructions by clicking here, Military Renewal Document Submission Instructions.

This exemption does not apply to spouses of active duty service members.

Renewal Background Checks

SC Code Ann. §40-57-340(A) required criminal background checks to be conducted every third renewal cycle. Background checks are not required for this renewal cycle. Notification will be sent to licensees prior to the designated renewal cycle requiring background checks to be conducted.

Continuing Education Audits

SC Code Ann. §40-57-340 required brokers and salesperson licensees to complete ten (10) hours of continuing education each renewal cycle. Education hours are to be submitted by the CE Providers within fourteen (14) calendar days to CE Broker. If you have completed a course but it is not showing in your CE Broker account, please contact the CE Provider.

For account activation and course upload questions, please review the CE Broker Tracking System help sheet. Do not send course completion certificates to the Commission office. The Commission office will not accept nor house copies of completed CE courses.

Following the close of renewals, the Commission office will conduct a random CE audit. If selected, the Commission office will notify licensees and send additional instructions on how to submit proof of CE compliance.

Reinstatement

SC Code Ann. §40-57-110(D) stipulates that licenses not renewed before the expiration date, June 30, 2023 shall be lapsed. Following the lapse of licensure, licensees have six months in which to reinstate the license before cancellation (SC Code Ann. §40-57-110(E). Individuals with cancelled licenses must reapply and meet all current requirements for licensure. Individuals holding lapsed license may not engage in the practice of real estate or property management per SC Code Ann. §§ 40-57-20 and 40-57-780.

Reinstatement applicants must be accompanied by proof of continuing education compliance and payment of renewal and reinstatement fee. Reinstatement applications can be submitted via Document submission in the Licensee Portal, https://eservice.llr.sc.gov/SSO/Login/LoginPage. Once logged in, Document Submission is located in the left hand menu. Please review the Document Submission instructions by clicking here, Reinstatement of License Document Submission Instructions.

Licensees will be notified once the reinstatement application has been processed and approved. Licensee may not engage in the practice of real estate until an active license has been issued.